F.A.Q.
Prices and timeline of arrival greatly vary based on your location.
Due to the custom nature of our service, all sales are final. We do not issue refunds or order cancellations. If you have feedback or issues, please let us know by emailing us at boxitforward@gmail.com
Can I make changes to a order?How long does it take to ship my gift?
Processing time includes handwriting your card (if applicable) and hand packing your box in our warehouse. You will receive a tracking number via email once your order has been processed and shipped. We are currently processing all orders within 2-4 days.
I need to change my order's shipping address, and it has already shipped.
If your order has already shipped, we may be able to work with USPS to intercept your package while in transit, and change the shipping address for a fee of $25. Note: this is not always possible and is dependent on USPS to say if it is or is not possible, but we will try our best! For address changes, please reach out to shopboxitforward@gmail.com. Once confirmed with USPS that this change is possible, we will invoice you for the fee ($25) and will make necessary updates and/or changes after the invoice is successfully paid.